TERMS AND CONDITIONS AND PRIVACY POLICY

Effective Date: December 24, 2025

1. INTRODUCTION

Welcome to Companion Crew. We provide non-medical home care services, including caregiving coordination, light housekeeping, and meal preparation. By using our website at https://companioncrew.com or engaging our services, you agree to the following Terms and Conditions and our Privacy Policy.

2. SMS MESSAGING TERMS AND CONDITIONS

By providing your phone number and checking the opt-in box on our website, you provide express written consent to Companion Crew to send you text messages for service-related purposes.

Identity: Companion Crew provides service updates for our clients.

Detailed Service Description: Users will receive SMS notifications regarding housekeeping, meal preparation, personal care, and companionship services.

Frequency Cadence: You can expect to receive weekly schedule reminders and account alerts. Message frequency is approximately 1 message per week (up to 4 messages per month).

Cost & Rates: Message and data rates may apply.

Support Instructions: For assistance, text HELP or call 228-400-8555.

Opt-Out Instructions: Text STOP to cancel at any time.

Data Privacy Guarantee: Customer data and mobile information will not be transferred to any external organizations or third parties under any circumstances, including for marketing purposes.

Data Transfer Restrictions: Customer data and mobile information will not be transferred to any external organizations under any circumstances, including with user consent. For assistance, reply HELP.

3. PRIVACY POLICY

Companion Crew is committed to protecting your personal information.

Information Collection: We collect names, phone numbers, and addresses solely to provide home care services.

No Third-Party Sharing: Customer data and mobile information is not shared with third parties or affiliates for marketing or promotional purposes.

Data Security: We use industry-standard security measures to protect your data. Your consent to receive SMS is used only for communication between you and Companion Crew.

4. USER CONDUCT AND CONSENT

You agree to provide accurate information when opting into our services. No mobile opt-in consent will be shared with third parties or affiliates for marketing or promotional purposes. Agreement to receive text messages is not a condition of purchase.

5. LIMITATION OF LIABILITY

Companion Crew is not liable for delayed or undelivered messages resulting from carrier issues or technical failures beyond our control.

6. CONTACT US

If you have any questions or wish to contact us regarding your SMS registration or Privacy, please contact us:

Companion Crew Phone: 228-400-8555 or email us: info@companioncrew.com

Web: https://companioncrew.com/contact